Shipping Policy

Shipping Information

To ensure your order arrives on time, please make sure your address is complete and accurate.

*Please Note The Following Terms

  • Shipping Destination: We currently ship exclusively to addresses within the United Kingdom.
  • Tax Coverage: Fittergear.co.uk covers any taxes incurred during shipping.

Shipping Charges

  • Orders totaling £49.9 or more qualify for free shipping.
  • For orders under £49.9, a shipping fee of £4.99 applies.

Order Processing Time

Orders are typically processed within 1-3 business days. If any items in your order are out of stock or experience shipping delays, we will notify you via email. Please note that orders received after 6 pm will be processed the next business day. Additionally, orders placed on weekends will begin processing on the next business day.

Delivery Time

  • Once shipped, products will be delivered within 5 to 8 business days.
  • Please note that there is no delivery on Sundays and public holidays.
  • If your order contains items with different delivery times, we will ship them together unless otherwise agreed upon.

Shipping Method

We utilize all major carriers, such as UPS, FedEx, and DHL, for our shipments. Fittergear.co.uk will carefully select the most suitable carrier at its sole discretion to ensure the safe and efficient delivery of your order.

Order Tracking

After your order has been shipped, you will receive a confirmation email containing tracking information to monitor the status and location of your package.

In The Event Of A Lost Package

Regardless of the circumstances, the carrier assumes responsibility for all mail items during delivery services. If your package has not been delivered, please contact us, and we will make every effort to assist you in locating your missing package.

Cancel an Order

If you need to cancel an order, please contact customer service as soon as possible. Once an order has been shipped, it cannot be canceled. In such a case, please wait for your order to be delivered, and then contact our customer service at support@fittergear.co.uk for further assistance.

Contact Us

  • Email:  support@fittergear.co.uk
  • Tel: +44 7786866152
  • Address:80 Hillside Road, Ashtead,KT21 1SE,United Kingdom
  • Working Hours:Mon - Sat 8:00 a.m. - 6:00 p.m(GMT）